About The Business Coaching System Modules

Module 1: Personal Goals
Module 2: Business Strategy
Module 3: Monitoring And Reporting

Module 4: Performance Improvement
Module 5: Building The TEAM
Module 6: Sensing Communicating Driving

We have integrated six robust modules to give you a complete business coaching system.

Module 1: Personal Goals
Module 2: Business Strategy
Module 3: Monitoring And Reporting
Module 4: Performance Improvement
Module 6: Sensing Communicating Driving

Module 1: Personal Goals

The essential first step in a coaching appointment is to establish what the client really wants. As a coach, you examine key areas through an honest and open session with the client to determine what their personal objectives are, what they want out of their business and when they want to transition out.

The output of this workshop is presented in an informative and compelling spider graph showing the business owner the current situation and the areas they will need to work on to achieve their personal goals.

Key issues covered include:

  • Personal financial position
  • Succession plan
  • Ability to step out of the busines
  • Attractiveness of the business

We have developed best-of-breed software that allows you to take the client through a structured workshop and gather the information required for an assessment of each of these areas and to generate an informative and persuasive assessment of the current situation.

Once this assessment is complete, you develop and document a Statement of Personal Goals. For your benefit, we have included a pro forma of this document to help you gain some clarity and definition around the owner’s personal goals. When the personal goals are agreed with the owner, you carry them forward to the Business Strategy phase of the process.

The Personal Goals module includes a Project Planning tool for managing actions, responsibilities and timelines for any initiatives identified during this phase of the coaching process. It is very likely that this step will uncover a number of areas relating to personal financial planning that will need to be resolved.

Module 2: Business Strategy

With the clear understanding of what the business owner/manager wants out of the business revealed in Step 1, you set the business strategy to achieve their goals.

Business strategy includes two aspects:

  1. Setting a vision and goals for the business; and
  2. Identifying the activities you need to undertaken to achieve the stated goals.

We provide you with guidelines for developing the business strategy, including a template for producing a two page Strategic Plan which summarizes the vision for the business and the strategies to take it there.

The Business Strategy module includes a Project Planning tool for managing actions, responsibilities and timelines for any initiatives identified during this phase of the coaching process.

Module 3: Monitoring And Reporting

Implementation is the key to leveraging full value from a business strategy. This module deals with monitoring and reporting on the implementation of the business strategy. The tool for this step in the process is Navigator™, which is supported by three rich applications.

Modeler™ - The vital first part of monitoring performance is setting targets against which actual performance is monitored. Modeler™ allows you to work with the client to build a financial forecast that includes a P&L, Balance Sheet and Cash Flow Forecast.

The level of complexity used to develop this model can vary depending on the needs and sophistication of the business. At one end, you can use simple revenue and cost projections based on previous years. Alternatively, a full analysis based on revenue and cost drivers and a financial model can be built from the bottom up.

Actuals & Mapper™ - This module lets you import and compare actual financial results to forecasts. Some initial set up work is required to import data from an accounting system, but once set up, data can be efficiently imported each reporting period.

Reporter™ - Reporter is a powerful report-generating tool that gives you the ability to generate monthly management reports covering financial and non-financial information, commentary and other information. Reports can be tailored, but are designed to form the basis of a monthly management-reporting meeting, or a meeting of shareholders or a business’ banker.

Module 4: Performance Improvement

Continuous improvement is the catch cry of all successful businesses. If you are not the market leader, you have plenty of room to make improvements. If you are a market leader and you do not continuously improve how you do things, then your leadership position will be threatened by those who can do it better.

One of the outcomes from the Monitoring and Reporting process is the identification of where the business is not performing to plan. Successful businesses and successful coaches look at ways to deal with underperformance by identifying the problem and putting a solution in place to fix it.

The Business Coaching System includes a guide for process improvement and the ability to select the action steps necessary to improve particular processes. These are placed in the Project Planner and at this point in the process, you access the Online Wizard Library (O.W.L.) of ‘how to’ guides so that technique improvement becomes a reality.

Module 5: Building The TEAM

One of the most powerful elements of the RAN ONE Business Coaching System is the emphasis that we put on developing an elite team. We have long held the view that Together Everyone Achieves More (TEAM) but there is more to it than that, if you want your client to be a very successful business. Building a successful business means developing an elite team of people who believe in the TEAM philosophy.

People are the intangible assets not recorded on the balance sheet, but are a fundamental part of all businesses. In our view of business coaching the development of a strong team is an essential step if a business owner is to fully monetize their investment in the business when they are ready to exit. Transition planning is a key strategic element for any privately owned business.

You start the team building process using the TEAM Builder™ software application to objectively assess the current situation across the full team, or if required a cross section of a large team.

Using the results from this assessment as your starting point, you work with management and the team to develop the Team Building Plan. This spells out the changes required to achieve both the personal and the team goals.

RAN ONE also distributes a training DVD by respected sports coach and business coaching advisor Leigh Matthews on how to build an elite Team. This DVD is available from RAN ONE for a nominal distribution fee.

Module 6: Sensing Communicating Driving

The final module in the RAN ONE Business Coaching System actually deals with how you can become a successful business coach.

There are three essential elements to your role:

  1. Sensing how to mentor your client in the most effective way;
  2. Communicating effectively so that there is a full flow of relevant information between you and the client, between the management and the team and among team members; and
  3. Driving the process forward as the client and the team lose motivation and the going gets tougher.

To assist you through this stage of the process, we provide a template for constructing a Communications Plan that you will finalize with management outlining how the coaching project communications will work in the organization.

You define how you are going to drive the process using the Engagement Letter template we have designed, which allows you to move forward with full confidence that you won’t be stepping on anyone’s toes, but also knowing the levers to which you have access.


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